Arizona Office (Main)
4025 East Huntington, Suite 150
Flagstaff, AZ 86004
We can be reached via email from our Contact Us form or you can reach us by telephone at 800-715-HIKE (4453) (HIKE).
We respect the privacy of our guests and the privacy of their personal information. All guest information collected by Wildland Llamas is governed by our Terms & Conditions. Although we own the data storage, databases, and the wildlandtrekking.com website, you retain all rights to your information.
What we Collect
Wildlandllamatreks.com Visitors - Primarily, we collect volunteered information through the use of interactive forms. When requesting information from us we ask for the following information: your name, email address, phone number, and referral source. Users of wildlandtrekking.com also have the choice to provide more information regarding their interest in Wildland Trekking Adventures and our partner companies. When requesting to join the Wildland Trekking mailing list, we also collect your name and email address. Through the use of third party partners, Wildland Llamas may also retain and analyze certain visitors' information regarding the use of wildlandtrekking.com and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, geographical data of visitors, demographic data of visitors, page visits, website referral data, Cookie data, and live chat transcripts.
E-Mail - We collect the e-mail addresses and certain personally identifiable information of those who communicate with Wildland Llamas via e-mail.
Registration Forms - Guests will be given the opportunity to submit their required personal information via our Registration Forms. Although different information is required for different destinations and trip styles, the Registration Forms can ask for the following: payment information, emergency contact information, past medical history, current medications, physical limitations, signed medical release, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.
Cookies and Third Party Advertisers
When visiting wildlandtrekking.com, approved third parties (such as AdRoll, Google Analytics...etc.) may place cookies on users’ browsers for targeted advertising purposes. The types of data collected for targeted advertising include but are not limited to: IP addresses, cookie identifiers, and website activity. This data may be used by third parties (such as AdRoll) to target advertising on other sites based on users’ online activity.
We do not share or sell the information we collect for commercial purposes, except to provide the services you've requested, when we have your permission, or under the following circumstances:
If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving possibly threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.
If Wildland Llamas partakes in cross company marketing. In this event, Wildland Llamas can share select data with reputable partner companies for the sole purpose of marketing to those guests who have agreed to receive Wildland Llamas marketing. This data is limited to: your name, mailing address, and email address.
Accessing and Updating Personal Information
When you use the Wildland Llamas website, we make good faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete information if it is not otherwise required to be retained by law or for valid business purposes. You may update your information by clicking on your registration link or contacting us by phone, email, or mail. We may decline to process requests that are unreasonable such as requests concerning information residing on backup drives.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and offerings. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us, or writing to us at the above address. You may receive mailings from other reputable companies.
Visitors and guests who supply us with their telephone numbers on-line may receive telephone calls from us with information about new products and offerings. If you do not wish to receive such telephone calls, please let us know by sending us e-mail, calling us at the above telephone number, or writing to us at the above address.
Persons who supply us with their e-mail address on-line may receive e-mail contact from us with information regarding new products and offerings. If you do not wish to receive such e-mails, please let us know by emailing us, calling us at the above telephone number, or writing to us at the above address.
With respect to Ad Servers: We do not, and will not, partner with or have special relationships with any ad server companies.
Wildland Llamas will periodically update this policy. We do not intend to reduce your rights under this Policy without your explicit consent, and we expect most changes made will be minor.
Those concerned with how private information is used by Wildland Llamas should contact us with any questions using the above email forms, phone number, and mailing addresses.